bd91's commitment to responsible gaming
bd91 believes gaming is for enjoyment. Use our tools and guidelines to play safely and in control — protecting both yourself and your loved ones.
Our commitment to you
bd91 is firmly committed to creating a safe and responsible gaming environment. We believe online gaming is only enjoyable when done in a controlled and mindful way. Excessive or problematic gambling can have serious effects on personal, family and financial life.
That is why bd91 provides you with several effective tools and resources to manage your own gaming habits. From setting deposit limits to temporarily closing your account — your decision, your control.
Remember: gaming should be a form of entertainment, not a source of income and not a solution to any problem. bd91 always wants you to play happily and in good health.
To open an account and play at bd91, you must be 21 years of age or older. Age verification is a mandatory step on our platform. It is our responsibility to keep minors protected from gaming.
Protection tools for you
bd91 gives you several effective measures to keep your gaming under control. Activate any of them entirely at your own discretion.
Set a deposit limit
Set a maximum deposit amount on a daily, weekly or monthly basis. Once a limit is set it takes effect immediately. A request to increase a limit is subject to a waiting period that gives you time to reconsider.
Session time limit
Set a maximum duration for each gaming session. When the set time is up, bd91 will automatically remind you and, if needed, end the session.
Time-out (break)
If you want to take a temporary break, deactivate your account for anywhere from 24 hours to a few weeks. During this time, logging in, placing bets and making deposits will not be possible.
Self-exclusion
If you feel you are losing control over your gaming, choose self-exclusion. Your account can be fully closed for a set period (6 months or more) and cannot be reopened during that time.
Gaming history review
View your betting and deposit history at any time. To ensure transparency, bd91 keeps detailed records of all transactions and sessions, which you can access whenever you wish.
24/7 support team
The bd91 support team is always here for any gaming-related concern. Reach us via live chat or email — support is available in both Bengali and English.
Warning signs of problematic gaming
If you notice the signs below, your gaming may be starting to have a negative impact on your life. Assess yourself honestly.
You feel an urge to bet more in order to recover money you have lost.
You keep trying to stop gaming but fail repeatedly.
You are prioritising gaming over family, friends or work.
You are taking on debt or spending your savings to fund gaming.
You feel restless, anxious or irritable when you are not gaming.
You are hiding the truth about your gaming habits from family or people close to you.
Practical tips to stay safe
Decide how much you will spend before you start playing. When that amount is gone, stop — whether you are losing or winning.
Decide in advance how long you will play. Use bd91's session timer.
Do not play when you are stressed, upset or under the influence — your ability to make good decisions is reduced at those times.
Chasing losses after a losing streak is often the cause of even greater losses.
While enjoying gaming, make sure you also set aside time for family, friends and other hobbies.
How to use the protection tools
After logging in to bd91, you can easily activate these tools from Account Settings. Our support team is ready to help with any issues.
Log In to bd91
Log in to your account and go to the profile menu.
Open the "Responsible Gaming" section
Find this section inside Account Settings.
Turn on the limits you need
Deposit limit, time-out or self-exclusion — choose whichever suits you.
Contact support
If you have any trouble, get our help via live chat or email.
Need help? We are here
If gaming seems to be turning into a problem, do not hesitate to contact the bd91 support team. We will listen without judgement, with empathy, and help you take the right steps.
Ways to reach us
All your information will be kept completely confidential. Asking for help is a sign of courage.
Protection of minors
bd91 takes a firm stance on keeping minors (under 21) entirely away from gaming. Age is verified at the time of account registration.
If you have children or teenagers in your household, make sure they cannot access your bd91 account. Use a password or PIN on your device.
If you suspect that a minor is attempting to open an account on bd91, notify our support team immediately — we will act quickly.
Frequently asked questions — Responsible Gaming
Answers to common questions about bd91's responsible gaming policy.
Enjoy safely —
with bd91
Use the safe gaming tools, stick to your budget and talk to us if you run into trouble. bd91 is always by your side.
Other pages on bd91
Explore more popular sections of bd91.